Overview: We initially came to SF with the idea that we would be starting a tech company over the course of this semester, but soon realised there were significant issues about this place that matter to us in ways that coming up with the latest hi-tech tool wouldn’t address. The three other students and myself connected on our common desire to create a way in which we could make a lasting impact on the systemic issue that is homelessness in San Francisco.
Primary User Group: Homeless shelters in San Francisco
Keywords: user research, user interviews, sketching, photography, awareness campaign, business model design, graphic design, HCI approach
Timeline: 3 months (May 2018 - August 2018)
What exactly is the problem?
We were all new to this city and as much as we thought we understood the issue of homelessness, we didn’t. The first and perhaps most important part of this project was acknowledging this. Our research was about statistics and stories in equal parts. The problem of homelessness in San Francsico is notorious but poorly understood by most who don’t work directly with the homeless population in the city on a daily basis. It was our job to make sure we didn’t fall into the same trap.
We dedicated the first month of our project timeline to understanding just who we were trying to help. And this is what we found:
AND THIS IS WHAT WE CAME UP WITH…
Sunrise is a movement that leverages the consumer power of customers, the brands and influence of corporations, and the know-how of nonprofits in order to holistically empower and address the needs of the homeless population in San Francisco. For example, we’d partner with Uber, whereby you could take a ‘Sunrise Uber’, and part of the proceeds would go towards funding your local shelter.
For our marketing campaign, we decided to take a more organic approach in order to excite SF locals as well as the newcomers. The idea was to employ local artists and photographers to tell the stories of those that we spoke with as part of our user research process. Many of the issues surrounding the intentional blindness to the homeless issue in SF stems from the systematic dehumanization of the individuals. By telling compelling stories through in depth articles hosted on a web platform we hope to restore a sense of dignity to the people we are trying to help while simultaneously spreading the word about Sunrise.
The specific guerrilla marketing campaign is centered around three main elements:
A poster series in which large, full color posters will be printed and posted around the city in highly visible locations (such as bus stops and outside BART/MUNI stations).
Chalk art done in large public spaces (such as Dolores Park) in collaboration with local artists
Murals on walls donated by businesses and home owners that feature various Sunrise, SF, and homelessness related themes. Designs were mostly up to the artists’ discretion.
Partnerships with instagram influencers to feature the various elements of the marketing campaign and Sunrise products
working with global brands & local corporate partners
The main source of funding for our project will come from our partnerships with for profit institutions to donate a portion of their revenue to our cause. We looked at a few case studies of specific companies that are not only best aligned with our mission and values but also have the greatest incentive to work with us. These brands include Starbucks, Uber, and local bakeries such as Tartine.
What we Bring
Consumers can easily participate in the betterment of their communities with an issue that concerns them.
Local businesses benefit their community, drive more revenue and increased positive press.
Global brands complete Corporate Social Responsibility quotas while rehabilitating their company image.
Provide Tipping Point with a brand specified for fundraising and awareness campaigns
LOCAL bakeries X SUNRISE
Introducing the sunrise bakery…
Popular local bakeries such as Tartine would offer a sunrise pastry”sold in a sunrise box on certain days of the weekend
These novelty limited edition pastries from famous local bakeries sold at a premium price would attract people to post pictures on social media, functioning as a source of organic marketing
So why would these bakeries want to work with us?
Uber X Sunrise
Introducing sunrise uber…
The sunrise Uber option will be available from time of sunrise to end of morning rush hour.
The price of the ride will be the same as for UberX but all proceeds will be donated to sunrise and tipping point.
a quick tutorial…
So why would UBER want to work with us?
STARBUCKS X Sunrise
Introducing Sunrise Starbucks
The Starbucks partnership will involve several different aspects including a sunrise latte, a sunrise reusable travel mug, and sunrise paper cups.
Each of the sunrise items will be $1 more expensive and the additional margin will be donate to sunrise
So why would STARBUcks want to work with us?
Unfortunately due to time constraints on our team’s experience in SF, we were unable to actually implement this project. Representatives from the various stakeholders in the initiative expressed interest on an informal basis when we conducted interviews and research. Hopefully someone will see this project and decide to take it on. We also hope to return to SF one day and bring this idea to fruition as it has the potential to dramatically change the way we look at corporate social responsibility and the homeless population in urban environments such as San Francisco.